Dear Customer,
Please be advised the Type EA 189 engine built into your vehicle with the licence plate number you submitted, is affected by software that causes discrepancies in the values for oxides of nitrogen (NOx) during dynamometer runs. Your car is safe from a technical standpoint and roadworthy.
We are very sorry to have broken your trust and are working at full speed to find a technical solution and we will cover the cost relating directly to this repair.
We will be in touch with you directly to explain what steps are required.
Yours faithfully,
SEAT Ireland.
